Aviva denied our sick son help after five-month wait

My husband has had to give up work to look after him but it refused our critical illness policy claim

Our 16-year-old son has an incurable degenerative disease and now needs round-the-clock care. My husband has had to give up work to look after him but Aviva is refusing to pay out under our critical illness policy.

We’ve been paying £60 a month for the cover since 2007.